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What is the deposit?
Before your
Visual Shop development can begin we require a one
off payment of £1000.00 as a deposit |
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When do I get back the £1000.00 deposit?
Visual Shop will
not take its 10% charge until you have generated the
£1000.00 deposit back from online sales |
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When will I receive payment for goods sold on my
website?
Payment is by
transfer to your designated bank at the end of each
working day |
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Do I need to supply product information?
Yes, we require
product ID, Name, Category, Images, Description,
Price and RRP |
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What if I do not have images of the product?
Visual Shop can develop images of your products
either at our studio or at your place of work
Please note an
additional charge may be required for this work
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Q. A. |
How do I get the product information to you at Visual Shop?
You will be supplied with an online upload tool for you to
submit your products to your website |
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How can I get product information to you if I do not
have internet access?
We can accept
photo images and text on CD/DVD or on paper for
scanning and text data entry |
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How many products can I have on my site?
We offer a maximum 100 products on our standard
solution
Please note
additional product listing is available in 100 product packs
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Can I edit products on my site at any time?
Yes, simply by login on to the control panel you can
upload new product or edit existing products at any
time |
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How will I be notified when a product is sold?
When a product is
sold you will receive an email to a pre-determined
address that the relevant information |
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Do I have access to the billing platform for
monitoring purposes?
Yes, user access to the billing platform is given to
as many users as required by you |
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What happens if my website dues not generate any revenue?
If your product does not sell but Visual Shop has
generated significant traffic after the first 3
months a monthly charge may be introduced to keep the site from being closed
down |
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What if my website generates a lot of money?
Visual Shop can
cap its 10% revenue from sales at a set monthly
amount
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What if I would like to purchase my Visual Shop
solution and manage it in-house?
You can buy a
licence to move your Visual Shop website at any time at
either a monthly cost or a one off payment to own the site
outright. |
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Who do I contact if I have a technical problem?
A link to the
support team contact information is listed at the
bottom of each page on this website
You will also
receive all team contacts and other relevant information
before launch of your online shop
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